2025 Grand Challenge

Bridging The Skills Gap:
Aligning Workforce Skills with Labor Market Demands

The Kenan Institute Grand Challenge is a yearlong effort to examine and drive solutions to complex issues facing business and the economy today.

Our 2025 Grand Challenge tackled one of the most urgent obstacles facing US businesses today: the critical skills gap confronting today's workforce. Driven by technological breakthroughs, demographic shifts and cultural changes in the workplace, the deficit has left many jobs unfilled, while workers with outdated skills navigate reskilling to remain competitive. Through published insights and commentaries, videos, roundtables and discussions at our annual Frontiers of Business Conference, we examined what skills are most in demand and which solutions hold the greatest promise of bridging the divide.

Take a look back at our Grand Challenge with this video highlighting the key moments of 2025.

Take A Look Back Through Our

2025 Grand Challenge Journey

Kenan Institute Executive Director, Paige Ouimet

Letter from the Director

Paige Ouimet

Executive Director, Kenan Institute of Private Enterprise, and Professor of Finance, UNC Kenan-Flagler Business School

Skills form the foundation of our modern economy, fueling productivity and innovation that benefit everyone. When there's a mismatch between the skills businesses need and those available in the workforce, the costs are significant. A skills gap not only hampers businesses by limiting their access to necessary talent but also disadvantages job seekers and workers who lack the qualifications that employers are seeking.

Addressing this challenge is especially urgent in today's rapidly evolving economic landscape. That made it a compelling choice as the Kenan Institute's 2025 Grand Challenge.

To gain a deeper understanding of the nation's growing skills gap and explore ways to address it, we convened a range of perspectives — including leading research faculty from UNC Kenan-Flagler Business School and a 2025 class of three Distinguished Fellows. Over the past year, we hosted roundtable discussions and one-on-one conversations with prominent business and policy leaders, fostering a dynamic exchange of ideas that ensured our thought leadership remained both innovative and grounded in real-world relevance.

Over the past year, I've gained invaluable insights from conversations with many leading experts, and I'd like to share some of the most important takeaways. The skills gap is driven by three major factors: technological advancements, demographic shifts and structural changes in our economy. Grasping how these forces interact is crucial for crafting effective solutions to bridge the gap and better equip workers for the challenges ahead.

Through this Grand Challenge, I've come to better understand how these forces are reshaping the skills landscape. Technological progress — especially the rapid rise of AI — is transforming which skills hold value and creating both uncertainty and opportunity for workers who must continually adapt. At the same time, demographic shifts are tightening talent pipelines, as an aging workforce and fewer young workers decrease the transfer of knowledge and talent development. And as our economy continues its shift toward service-sector work, the demand for high-order skills like communication, problem-solving and analytical thinking has never been greater. Taken together, these forces underscore why bridging the skills gap is, in every sense, a grand challenge — and why meeting it will require focus, collaboration and a commitment to readiness for the future.

Tackling the skills gap calls for a comprehensive strategy and the dedication of all stakeholders. Ultimately, bridging this gap will rely on partnership, innovative thinking and adaptability — ensuring both workers and businesses are prepared to meet the challenges of the future.

This report marks the culmination of our yearlong initiative, bringing together our written content, event highlights, Kenan Insights and commentaries. The depth and quality of our findings are a testament to the expertise contributed by leaders in academia, industry and policy, as well as the commitment of the Kenan Institute staff. Together, their collective efforts have significantly advanced our understanding of the multifaceted nature of skills gaps.

As you review our findings, we invite your engagement. Your feedback is invaluable to us — please feel free to contact me or any of my colleagues to share your thoughts and continue this vital conversation.

Contact Me

Participating Faculty

Faculty members from the University of North Carolina at Chapel Hill and beyond helped push the work of the Grand Challenge forward by writing insights and commentaries, presenting at business roundtables and speaking at the Frontiers of Business Conference. Their participation allowed the institute to bring a variety of research to bear on the Grand Challenge topic.

LaChaun Banks

LaChaun Banks

Professor of the Practice of Strategy and Entrepreneurship, UNC Kenan-Flagler Business School

Beth Mayer-Davis

Beth Mayer-Davis

Dean, The Graduate School at UNC-Chapel Hill

Daniel Gitterman

Daniel Gitterman

Duncan MacRae '09 and Rebecca Kyle MacRae Professor of Public Policy, UNC-Chapel Hill

Paige Ouimet

Paige Ouimet

Executive Director, Kenan Institute of Private Enterprise, and Professor of Finance, UNC Kenan-Flagler Business School

Aaron Ronnie Chatterji

Aaron "Ronnie" Chatterji

Chief Economist, OpenAI, and Mark Burgess & Lisa Benson-Burgess Distinguished Professor of Business and Public Policy, Duke University

Mary Margaret Frank

Mary Margaret Frank

Dean, UNC Kenan-Flagler Business School

Mohammad Hossein Jarrahi

Mohammad Hossein Jarrahi

Associate Professor, UNC School of Information and Library Science

Tara Watson

Tara Watson

Director, Center for Economic Security and Opportunity, The Brookings Institution

Gerald Cohen

Gerald Cohen

Chief Economist, Kenan Institute of Private Enterprise

Melissa Geil

Melissa Geil

Clinical Associate Professor of Management and Corporate Communication, UNC Kenan-Flagler Business School

Camelia Kuhnen

Camelia Kuhnen

Director of Research, Kenan Institute of Private Enterprise, and Boyd White Harris Jr. Distinguished Professor of Finance, UNC Kenan-Flagler Business School

Additional Participants

We appreciate the contributions of others from the Kenan Institute, its affiliated centers and additional organizations who lent their expertise throughout the year, particularly at the Frontiers of Business Conference.

Debbie Acker

Debbie Acker

Director, Shelton Leadership Center

Suzie Bishop

Suzie Bishop

Vice President of Product Development, The Center for Leadership Studies

Dustin Evatt

Dustin Evatt

Associate Director, Shelton Leadership Center

Shanna Gibbons

Shanna Gibbons

Senior Associate, Client Skills Training, J.P. Morgan Private Bank

Chris Harrington

Chris Harrington

State Director, ApprenticeshipNC

Cecilia Holden

Cecilia Holden

CEO & President, myFutureNC

Tiffany McLean

Tiffany McLean

Senior Associate Director, Shelton Leadership Center

Monique Perry-Graves

Monique Perry-Graves

CEO, Road to Hire

Rohan Tapia

Rohan Tapia

Research Analyst, Kenan Institute of Private Enterprise, and 2025 Luther Hodges Scholar

Meredith Archie

Meredith Archie

Senior Vice President, External Affairs, NC Chamber, and President, NC Chamber Foundation

Susan Cates

Susan Cates

Managing Partner, Leeds Illuminate

Elizabeth Faber

Elizabeth Faber

Global Chief People & Purpose Officer, Deloitte

Vincent Ginski

Vincent Ginski

Director of Workforce Competitiveness, NC Chamber Foundation

Timitra Hildebrand-Jones

Timitra Hildebrand-Jones

Vice President, Human Resources, Albemarle Corporation

Jeffrey Korzenik

Jeffrey Korzenik

Chief Economist, Fifth Third Commercial Bank

Ari Medoff

Ari Medoff

CEO, Arosa

Thomas Stith

Thomas Stith

CEO, The Michael Thomas Group Inc., and former president, North Carolina Community College System

Telly Tucker

Telly Tucker

President, Institute for Advanced Learning and Research

Theresa Barber

Theresa Barber

Vice President, HR People Systems and Analytics, SAS

Betsy Conway

Betsy Conway

Director, Lowe's Foundation

Daniel Fitzpatrick

Daniel Fitzpatrick

President, Mid-Atlantic and Midwest Regions, Citizens

Chris Hage

Chris Hage

Managing Director, HR Business Partners, Duke Energy Corporation

Ben Hoffman

Ben Hoffman

Chief Strategy Officer & Head of Consumer Product, Fifth Third Bank

Senator Michael V. Lee

Senator Michael V. Lee

North Carolina General Assembly

Michelle Peluso

Michelle Peluso

CEO, Revlon

Nora Spencer

Nora Spencer

Founder & CEO, Hope Renovations

Cathy Tyler

Cathy Tyler

Director of Accreditation, Workforce Development and Customer Service, National Center for Construction Education and Research

Redefining Ambition and Career Progression

HIGHLIGHT

Redefining Ambition and Career Progression

Participants examined how shifting attitudes toward ambition, success and loyalty are transforming employee-employer relationships. The discussion highlighted new expectations around career growth, purpose and balance — and what these changes mean for long-term retention and engagement.

Reimagining Workforce Development

HIGHLIGHT

Reimagining Workforce Development

This session explored how education, business and policy can better align to prepare workers for the skills the modern economy demands. Participants shared examples of partnerships and innovative training models that are designed to close the gap between learning and labor market needs.

AI and the Future of Work

HIGHLIGHT

AI and the Future of Work

Conversations focused on the impact of artificial intelligence in reshaping work. Leaders weighed productivity gains and efficiency improvements against pressing questions of equity, opportunity and how to ensure technology benefits the full workforce.

Repairing the Talent Pipeline

HIGHLIGHT

Repairing the Talent Pipeline

The series concluded with a discussion on hiring challenges, including “experience creep,” where entry-level roles require mid-level experience and create barriers for seasoned workers —highlighting gaps in hiring and retention and the collaborative solutions needed to close them.


Participating Companies

Our dynamic conversations would not have been possible without the invaluable contributions of business leaders from the following organizations:

Looking Ahead to 2026

We invite you to be a part of our continued journey. For more information about joining next year's roundtable series, please reach out to
Assistant Director of Business Development Shannon Chen at [email protected].

Appointed on an annual basis, the Distinguished Fellows support the Kenan Institute's exploration of its Grand Challenge theme. As part of the institute's 2025 focus on bridging America's skills gap, this year's Fellows participated in comprehensive Q&A discussions, sharing their insights and expertise on the evolving relationship between education, work and economic opportunity.

This important work is made possible through the generous support of Bruce and Katie Van Saun.

Distinguished Fellows

Sekou Bermiss

Sekou Bermiss

Associate Professor of Strategy and Entrepreneurship, UNC Kenan-Flagler Business School

David Deming

David Deming

Danoff Dean, Harvard College; Isabelle and Scott Black Professor of Political Economy, Harvard Kennedy School

Annelies Goger

Annelies Goger

Fellow, Brookings Institution

2025 Frontiers of Business Conference

The Frontiers of Business Conference: Bridging the Skills Gap convened more than 275 business practitioners, researchers and policy leaders to examine the skills in demand and share objective, evidence-based solutions for bridging America's skills gap.
Read: Frontiers Top Takeaways

The future of work is accelerating, and these two videos break down what it will take to stay ahead. Cross-sector leaders share insights on AI's impact, the evolving skills gap, and why soft skills, adaptability and continuous learning are becoming essential. Tap into their expert perspectives and prepare for what's next — watch both videos below.

Insights

The Frontiers of Business Conference - Highlights

Recap

The Frontiers of Business Conference - Highlights

The 2025 Frontiers of Business Conference was sponsored by

A heartfelt thank you to our 2025 Frontiers of Business Conference sponsors.

Save the Date

2026 Frontiers of Business Conference

October 8, 2026 • The Carolina Inn, Chapel Hill, NC

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Watch for the Announcement of Our 2026 Grand Challenge Theme in January!