Research – Frank Hawkins Kenan Institute of Private Enterprise

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Market-Based Solutions to Vital Economic Issues

Research

Bradley Staats, Professor of Operations, Faculty Director of the Center for the Business of Health, UNC Kenan-Flagler Business School

Profile
Expertise:Healthcare

A Structural Estimation Approach to Agent Attrition

  • Working Paper

The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions

  • Working Paper

Maintaining Continuity In Service: An Empirical Examination Of Primary Care Physicians

  • Working Paper

The Effect of Discrete Work Shifts on a Nonterminating Service System

  • Working Paper

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

  • Article

Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations

  • Featured
  • Working Paper

Making Process Improvements Stick

  • Working Paper

Inequality in Knowledge Repository Use in Scaling Service Operations

  • Working Paper

Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians

  • Working Paper

Discretionary Task Ordering: Queue Management in Radiological Services

  • Article

Assessing the Economic Value of Changing Various Health Behaviors Using Mobile Health Interventions

Fluid Teams and Knowledge Retrieval: Scaling Service Operations

  • Article

Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment

  • Working Paper

Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers’ Authentic Self-expression

  • Article

Measuring the True Value of Corporate Well-Being Interventions

Familiarity, Load, and Patient Pick-Up: The Positive and Negative Effects of Group Composition on Physician Behavior in the Emergency Department

  • Working Paper

Reclaim Your Commute

  • Magazine Article

The Microstructure of Work: How Unexpected Breaks Let You Rest, But Not Lose Focus

  • Working Paper

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

  • Article

OM Forum—A Review of Empirical Operations Management over the Last Two Decades

  • Article

The Microstructure of Work: How Working Less Can Improve Performance

  • Working Paper

Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive

  • Book

Commuting with a Plan: How Goal-Directed Prospection Can Offset the Strain of Commuting

  • Working Paper

Learning from My Successes and Others’ Failure: Evidence from Minimally Invasive Cardiac Surgery

  • Article

Measuring the True Value of Corporate Well-Being Interventions

Optimizing Huddle Engagement Through Leadership and Problem-solving Within Primary Care: A Study Protocol for a Cluster Randomized Trial

Commuting as Role Transitions: How Trait Self-Control and Work-related Prospection Offset Negative Effects of Lengthy Commutes

  • Working Paper

Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance

  • Working Paper

Rainmakers: Why Bad Weather Means Good Productivity

  • Article

Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management?

  • Article

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

  • Working Paper

Making Experience Count: The Role of Reflection in Individual Learning

  • Working Paper

Reducing Organizational Rule Breaking Through Task Variety: How Task Design Supports Deliberative Thinking

  • Article

People-Centric Operations: Achievements and Future Research Directions

  • Working Paper

Between Home And Work: Commuting As An Opportunity For Role Transitions

  • Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

  • Working Paper

How Best-Self Activation Influences Emotions, Physiology and Employment Relationships

  • Working Paper

Goal-Relatedness and Learning: Evidence from Hospitals

  • Article