Mohammad Hossein Jarrahi is an associate professor at the UNC School of Information and Library Science (SILS). Largely influenced by the sociotechnical tradition, Mohammad’s research focuses on the use and consequences of information and communication technologies (ICTs) in extra-organizational contexts, and flexible work arrangements. His research recently examined how digital labor platforms as new forms of organizations shape gig work (e.g., online freelancing) and how algorithmic management is used to coordinate and organize digital work.
His current research projects explore the role of artificial intelligence (AI) in the future of work. Specifically, he has studied how a partnership between humans and AI can be achieved in organizational decision making, and how unique AI capabilities can be used to augment knowledge-intensive work.