Professor of Operations, Faculty Director of the Center for the Business of Health
Brad Staats examines how individuals and organizations learn and improve in order to stay relevant, innovate and succeed on an ongoing basis. His teaching focuses on learning and analytics. In addition to teaching on these topics at UNC Kenan-Flagler, he works with many companies around the world on their learning and analytics strategies.
Dr. Staats integrates work in operations management and human behavior to understand how and under what conditions individuals, teams and organizations can perform their best. His field-based research in such settings as health care and software services, consulting, call centers and retail, uses archival data and field experiments to provide an interdisciplinary perspective to improve both operations’ theory and practice.
He publishes frequently in both leading academic journals and practitioner-focused journals. He is an associate editor at Management Science, Manufacturing & Service Operations Management and Production and Operations Management.
Dr. Staats leads the Business of Health Care Initiative (BOHC), a cross-disciplinary initiative targeting some of the biggest health-care challenges of our time, at UNC Kenan-Flagler. Although the business school is leading efforts to establish and grow the BOHC Initiative, it is by design a pan-university effort that draws upon the wide health sciences strengths across campus including our top-ranked schools of pharmacy, public health, nursing, dentistry, arts and sciences, medicine and business. By building on this collaborative powerhouse of resources and talent through the BOHC Initiative, UNC Kenan-Flagler seeks to distinguish both itself and the University as one of the leading national voices in education, research and thought leadership in the business of health care.
He received his DBA in technology and operations management and MBA from Harvard Business School. He received his BS with honors in electrical engineering and his BA with high honors in Plan II and Spanish from The University of Texas at Austin.