Research from UNC Kenan-Flagler Finance Professor Eric Ghysels attaches explicit costs to a model’s classification errors, in this case concerning pretrial detention decisions, avoiding the one-size-fits-all symmetrical cost function of traditional machine learning.
ChatGPT and other generative AI programs can replicate much of the work performed across the knowledge worker class. This gives us a glimpse of what ever-more-powerful AI tools might be able to do, which is both exciting and, to say the least, unsettling.
As generative AI tools embed themselves into everyday society, all of us are trying to understand their short- and long-term impact on organizations. The Technology Applications and Implications Model can help.
UNC Kenan-Flagler Business School Professor Mark McNeilly discusses how ChatGPT and other AI tools will change the workplace - as well as how workers can best prepare themselves for these changes.
Fueled by the widespread adoption of algorithms and artificial intelligence (AI), the use of chatbots has become increasingly popular in various business contexts. In this paper, we study how to effectively and appropriately use chatbots in logistics, particularly in dispatching freights automatically.
AI. CRISPR. mRNA. Key components of the rapidly expanding alphabet soup of technologies driving a boom in healthcare innovation. In this Kenan Insight, we explore why the 2021 Trends in Entrepreneurship Report names emerging technology in the healthcare industry as a key trend, along with some of the challenges that come with fast-moving technological advancements.
A large body of social science evidence indicates that objective, reliable and valid risk assessment instruments are more accurate in evaluating risk than professional human judgements alone. In the world of pretrial detention, where more than 10 million people are jailed each year in the United States after arrest, pretrial risk assessment tools may provide a more efficient, transparent and fairer basis for making assessments than having a judge quickly scan documents detailing the defendant’s prior record and current charges and make a decision in mere minutes. However, these assessments will retain any bias present in the data used by criminal justice agencies.
Corporate executives have begun to glimpse the strategic value of incorporating artificial intelligence as an “employee” within their organization. In this Kenan Insight, we explore a framework that outlines the critical elements for harnessing the potential of human-AI working relationships.
During the past 40 years, the income gap between top and bottom earners has expanded exponentially, with the top 1% controlling about 20% of national income and the bottom 50% holding less than 13%. In this Kenan Insight, we examine the role of two factors contributing to regional inequalities in the U.S and Europe: job automation and telecommuting.
Emerging artificial intelligence (AI) capabilities are ushering in significant changes in how enterprises operate – and raising a host of questions for organizations. In this Kenan Insight, we explore how changing the organizational mindset to treat AI as an “employee” may pave the way to fully reaping the benefits of AI systems.
The list of stores that have closed or gone bankrupt in 2020 reads like a “who’s who” of venerable retail giants. Although retailing has been experiencing tectonic shifts for several years, the COVID-19 pandemic has accelerated both challenges and opportunities. In this Kenan Insight, we explore four major trends in retail, with a particular focus on food retailing.