Schemas are a central concept in strategy and organization theory. Yet, despite the importance of schemas, little is known about how they emerge. Our in-depth historical analysis of how groups in the life insurance industry developed their schema for the computer from 1945-1975 addresses this gap. We identify three key processes--assimilation, deconstruction, and unitization--that collectively explain and resolve an inherent tension related to schema emergence: how to make the unfamiliar familiar but conceptually distinct. We also find that each process relates to analogical transfer, but in a more pluralistic and dynamic way than the existing literature describes. Broadly, these findings have important implications for organizational change and managerial cognition.
As AI and related technologies – such as machine learning, deep learning, natural language processing and computer vision – rapidly evolve, it's necessary to examine their limitations and ethical complexities.
The rapid growth in the adoption of mobile payments has already begun to reshape bank payment practices. Utilizing a unique data set from a leading bank in Asia that records credit card transactions of its customers before and after the launch of Alipay mobile payment, the largest mobile payment platform in the world, this study aims to understand the impact of mobile payment adoption on bank customer credit card activities and the change of this impact after the mobile payment expansion.
This paper aims to advance the use of numerical experiments to investigate issues that surround the design of cost systems. As with laboratory and field experiments, researchers must decide on the independent variables and their levels, the experimental design, and the dependent variables. Options for dependent and independent variables are ample, as are the ways in which we can model the relations among these variables.
We present a novel source of disagreement grounded in decision theory: ambiguity aversion. We show that ambiguity aversion generates endogenous disagreement between a firm's insider and outside shareholders, creating a new rationale for corporate governance systems.
This lunchtime conversation will feature sales experts Lilly Ferrick and Chris Morrison, two entrepreneurs and Scale School instructors who have each helped hundreds of entrepreneurs re-define their sales processes and create sales systems that are repeatable and scalable.
Urban Investment Strategies Center Director Jim Johnson and UNC Professor Jeanne Milliken Bonds assess the link between childcare systems and U.S. economic and social health, highlighting the way the pandemic has underscored the critical connection – especially in rural and low-income communities.
Health systems have employed online and phone-based triage tools using automated algorithms to quickly determine which COVID-19 patients may need the most attention. Primary care can also be transformed through the broad application of automated algorithms, writes researchers including Bradley Staats, faculty director of the UNC Center for the Business of Health, but this requires building automated clinical processes that are safe and effective.
If companies are going to provide equitable advancement opportunities for remote and hybrid workers, managers must be mindful and leaders must lead, say Jami Stewart of Cisco Systems Inc. and Jes Averhart of Jes & Co., speakers at a recent discussion hosted by the Kenan Institute-affiliated UNC Entrepreneurship Center and the Research Triangle Foundation. Also: A company’s commitment to social impact can be a key to adding and keeping talented young employees.
Mohammad Hossein Jarrahi of the UNC School of Information and Library Science explores the competitive and cooperative skills that organizations will seek in both their employees and their artificial intelligence systems for Harvard Business Review.
The UNC Energy Center and the Kenan Institute of Private Enterprise hosted a conference on "Meeting the Renewables Intermittency Challenge" on April 13-14, 2018. The conference, and resulting white paper, examined the true cost of integrating renewable energy generation into the electric grid and explore ways to address the challenges posed by wind and solar energy intermittency.
In response to the economic chaos caused by the COVID-19 pandemic, the federal government launched its largest fiscal stimulus in modern history—the CARES Act. But with $2 trillion invested in small businesses, unemployment benefits and direct cash payments to households, the CARES Act has still fallen short of its goals to spur consumer spending and restore employment. This Kenan Insight analyzes what went wrong, and offers suggestions for the anticipated next round of federal economic aid.
As we approach the one-year mark of state-issued stay-at-home orders, the short- and long-term impact of the global COVID-19 pandemic on state coffers is still being assessed. With businesses forced to close and unemployment at near-record levels, state policymakers are scrambling to find ways to make up for lost tax revenue. In this Kenan Insight, we look at both the challenges and opportunities for balancing state budgets in light of this new economic reality.
People of color are overrepresented relative to their shares of the total population in coronavirus infections, hospitalizations, and deaths. The same is true for people living in over-crowded multigenerational households. Because people of color are more likely to live in multigenerational households than are Whites, the pandemic is having a double whammy effect in communities of color throughout the U.S.
Despite advocacy from governmental officials and parents alike, we urge caution in the reopening of public schools before the coronavirus pandemic is fully under control. We are especially concerned about the premature re-opening of schools in impoverished and flood-prone urban and rural environments.
Unemployment insurance has been a lifeline for millions of Americans who have found themselves out of work in the wake of the economic shutdown triggered by the COVID-19 pandemic. But with federal, state and local government coffers strained, the time has come for short-time compensation (STC) and partial unemployment insurance programs to receive a closer look. In this Kenan Insight, we explore how these little-known initiatives can benefit both employees and employers and provide relief to an ailing U.S. economy.
The COVID-19 pandemic has generated a significant shift in how and where we work, play and live. In this Kenan Insight, we explore which changes will be temporary and which are here to stay.
The widespread adoption of technological advances has made the move to working from home during the COVID-19 pandemic a success. In this Kenan Insight, we look at why the switch was such a win, its impact on worker productivity, and what it means in the long term for workers, office spaces and cities.
There is no theory in strategic management and other related fields for identifying decision problems that cannot be solved by organizations using rational analytical technologies of the type typically taught in MBA programs.
Much of the recent empirical IO research has been conducted in the context of relatively mature, stable (often consumer packaged goods) markets. In these markets, consumer preferences and competitive interaction are often characterized by relatively stable patterns over time.