T. Austin Finch, Sr. Professor of Business Administration, Duke University Fuqua School of Business, and 2024 Kenan Institute Distinguished Fellow
A slate of experts from UNC Kenan-Flagler Business School and its affiliated Kenan Institute of Private Enterprise will be offering a press briefing via teleconference on the tremendous effects of COVID-19 on business, workers and the economy at large. Join tomorrow, Tuesday, March 17, at 11 a.m.
A slate of experts from UNC Kenan-Flagler Business School and its affiliated Kenan Institute of Private Enterprise will be offering a press briefing via teleconference on the tremendous effects of COVID-19 on business, workers and the economy at large. Join tomorrow, Tuesday, March 17, at 11 a.m.
There’s no escaping the growing interest in environmental, social and corporate governance investing, but not everyone agrees on how to define, measure or report the variety of factors considered under ESG. Professor Laura Starks of the University of Texas McCombs School of Business spoke on the subject in May at the Alternative Investments Conference, sponsored by the Institute for Private Capital. Starks’ keynote speech, highlighted here, examined the knowns and unknowns of ESG investing as well as new regulations that may be coming.
Our American Growth Project examination of skills in the workforce begins with a discussion of why skills are difficult to measure, then moves to a broad look at two ways to estimate the skill level across our Extended Metropolitan Areas.
Nikita Billman (BSBA '21) spent her spring break in Antigua, Guatemala working with the mission From Houses to Homes.
A panel of experts convened by UNC Kenan-Flagler Business School and its affiliated Kenan Institute of Private Enterprise will be offering a press briefing via webinar on the effects of COVID-19 on the healthcare system, its providers and supply chains. Join tomorrow, Tuesday, April 14, at 11 a.m. EDT.
Chief Economist Gerald Cohen will be a panelist for an ncIMPACT Virtual Town Hall on workforce shortages in the state that will be livestreamed at 11 a.m. Wednesday, May 4 on Facebook Live.
Female involvement in the workforce remains important to the U.S. economy, but COVID-19 has only exacerbated a drop in participation rates. To reverse the trend, businesses are enhancing maternity leave, child care services and access to fertility and family-planning services, according to research by UNC Kenan-Flagler Business School experts.
The 2021 report explores the following: Initially, we explore the state of startups, small businesses and investments after a year – and global pandemic – have passed. Then we dive into one of the hottest areas today: health innovation. We highlight trends related to COVID-19, as well as other relevant topics, such as how AI and machine learning are impacting innovations in health. After that deep dive, we zoom out to explore broader trends related to investment structures, the impact of economic recovery funds distributed by the government, and other capital formation specific to entrepreneurs and small businesses.
Operational systems increasingly rely upon specialized experts who can provide high-quality service. However, these experts, by definition, only address one part of an overall problem and so individuals are needed to coordinate the overall service provision. In many services, this coordination responsibility may be shared across multiple parties serving in the role of a gatekeeper.
In many service operations, customers have repeated interactions with service providers. This creates two important questions for service design. First, how important is it to maintain the continuity of service for individuals? Second, since maintaining continuity is costly and, at times, operationally impractical for both the organization (due to potentially lower utilization) and providers (due to high effort required), should certain customer types, such as those with complex needs, be prioritized for continuity?