Forensic Accounting Distinguished Professor, UNC Kenan-Flagler Business School
Edward Bernstein Distinguished Professor of Economics and Professor of Finance, Faculty Director of Rethinc. Labs
Could new legislation help drive the development of local tech clusters – and the growth of corresponding economic power and development – beyond Silicon Valley? In this week’s Kenan Insight, our experts explore the gravitational pull of Big Tech along with what it could mean if startups across the U.S. were better able to remain and grow in the communities where they launch.
Much has been written about the disproportionate number of women who have suffered pandemic-related job losses during COVID-19, but a related consequence has not been as well explored: the serious disruption of women’s careers, particularly in fields in which “path dependence” matters for success. In this Kenan Insight, we examine this more subtle asymmetry in the pandemic’s impact as indicative of far broader issues for women’s advancement in the workplace.
Defined benefit (DB) pension plans of both U.S. and European companies are significantly underfunded because of the low interest rate environment and prior decisions to invest heavily in equities. Additional contributions and the recovery of stock markets since the end of the crisis have helped a bit but pension underfunding remains significant.
CRM refers to processes that involve interaction with end-users or customers. The increased emphasis on CRM today stems from changes in the business environment, availability of large amounts of data and advances in information technology. Outsourcing of customer relationship management (CRM) processes is rapidly becoming a competitive imperative for firms. However, there is little evidence on why the performance implications of outsourcing CRM processes differ so much across firms.
Firms spend billions of dollars on advertising every year but remain uncertain about allocation across various advertising vehicles. Allocation decisions are even more complex as online advertising has proliferated and consumers' media usage patterns have become more fragmented.
In business-to-business markets, suppliers often ask an existing customer to provide a referral for them (i.e., a supplier-selected referral), in which the supplier selects a referrer to influence a specific potential customer favorably. The selection of the referrer is important because the right referrer providing the right message can generate business for the supplier.
A new research paper provides a framework for companies to respond to pressures on issues from global warming and sustainability to child labor and discrimination.
In business-to-business (B2B) markets, the success of key account management (KAM) teams depends on how they are structured and how they handle customer relationships.
The tremendous growth in cryptocurrency trading has included frequent pump-and-dump (P&D) schemes. The resulting volatility has raised both excitement and concern about exploitation and fraud. Unlike the stock market, where P&D schemes can last for months, in the cryptocurrency market the price and volume inflations last just minutes, making it is almost impossible for those not in the pump group to participate. P&Ds are organized through pump groups who communicate through heavily encrypted message platforms. Investors learn about the groups through ads on social media. Our research examines 500 cryptocurrency P&D schemes to better understand their timing, characteristics and impact. As cryptocurrency exchanges think about regulating P&Ds, our researchers seek to understand who is currently benefiting and what these “cryptobloggers” do to the health of the cryptocurrency market.
Stakeholders can and should play an important role in business decisions, but how can their interests be incorporated into business practices to create win-win solutions? In this week’s Insight, our experts dive into this question and discuss whether stakeholder capitalism models can help us find the right solution.
Seventeen states have enacted salary transparency laws to combat pay gaps historically experienced by people of color and women, but the laws take different forms and have produced varying results. How does requiring companies to provide summary salary statistics compare with, for example, preventing companies from asking applicants about their previous salaries? Can such laws actually work against employees? Two experts address these questions and more in this week’s Kenan Insight.
Nonwage benefits have become more important to employers and employees alike. A new look shows where you work plays a far greater role in the level of benefits you receive than it does your paycheck.
Research from UNC Kenan-Flagler Finance Professor Eric Ghysels attaches explicit costs to a model’s classification errors, in this case concerning pretrial detention decisions, avoiding the one-size-fits-all symmetrical cost function of traditional machine learning.
David S. Van Pelt Family Distinguished Professor of Marketing, UNC Kenan-Flagler Business School
Professor of Operations and Sarah Graham Kenan Scholar, UNC Kenan-Flagler Business School