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May 6, 2022

HBR: How Algorithms Could Improve Primary Care

Health systems have employed online and phone-based triage tools using automated algorithms to quickly determine which COVID-19 patients may need the most attention. Primary care can also be transformed through the broad application of automated algorithms, writes researchers including Bradley Staats, faculty director of the UNC Center for the Business of Health, but this requires building automated clinical processes that are safe and effective.


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