Does Physician’s Choice of When to Perform EHR Tasks Influence Total EHR Workload?
Abstract
Physicians spend more than 5 hours a day working on Electronic Health Record (EHR) systems and more than an hour doing EHR tasks after the end of the workday. Numerous studies have identified the detrimental effects of excessive EHR use and after-hours work, including physician burnout, physician attrition, and appointment delays. However, EHR time is not purely an exogenous factor as it depends on physician usage behavior that could have important operational consequences. Interestingly, prior literature has not considered this topic rigorously. In this paper, we investigate how physicians’ workflow decisions on when to perform EHR tasks affect: (1) total time on EHR and (2) time spent after work.
Note: Research papers posted on SSRN, including any findings, may differ from the final version chosen for publication in academic journals.
- Keyword(s):
- healthcare 72
- operations 137
https://kenaninstitute.unc.edu/publication/does-physicians-choice-of-when-to-perform-ehr-tasks-influence-total-ehr-workload/
