Research – Frank Hawkins Kenan Institute of Private Enterprise

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Market-Based Solutions to Vital Economic Issues

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Market-Based Solutions to Vital Economic Issues

Research

Jayashankar M. Swaminathan, GlaxoSmithKline Distinguished Professor of Operations, UNC Kenan-Flagler Business School

Profile

Impact of Callers’ History on Abandonment: Model and Implications

  • Working Paper

Customer Learning in Call Centers From Previous Waiting Experiences

  • Article

Net-Metered Distributed Renewable Energy: A Peril for Utilities?

  • Working Paper

Are Strategic Customers Bad for Supply Chain?

  • Working Paper

Personal Fabrication as an Operational Strategy: Value of Delegating Production to Customer

  • Working Paper

Big Data Analytics for Rapid, Impactful, Sustained, and Efficient (RISE) Humanitarian Operations

  • Working Paper

Blockchain Adoption for Combating Deceptive Counterfeits

  • Working Paper

Buyback Pricing of Durable Goods in Dual Distribution Channels

  • Working Paper

Impact of Take‐Back Regulation on the Remanufacturing Industry

  • Article

Multi‐Treatment Inventory Allocation in Humanitarian Health Settings under Funding Constraints

  • Article

A Prologue to the Special Issue on Not‐for‐Profit Operations Management

  • Article

Carrot or Stick? Supplier Diversity and its Impact on Carbon Emission Reduction Strategies